About Us

About Us

It’s a pleasure to welcome you to our new home, BHS.com.
Welcome Back!
WELCOME BACK!
Launched in September 2016 when a small team of 15 put their hearts into keeping the BHS name alive, evolving it into the brand they knew it could be.

We remain a small team (we are now 19) and we put our loyal customers at the heart of everything we do. As in 1928, when we became ‘the people’s department store’, we want to be the ‘people’s brand’.  We’re always open to listen, to learn and to react to our customer conversations.
“... we want to inspire our customers with British designed, contemporary homeware, clothing and gifts, within the reach of any home...”
MANAGING DIRECTOR
Kev Mallinder
Design
QUALITY & DESIGN
Now based a stone's throw from Spitalfields market, an area famous for its industrial and commercial history, we’re in the creative hub of London to keep at the forefront of design and innovation. We are passionate about listening to our customers, tapping into the new styles and trends you ask for and constantly adding new products.

We initially relaunched with 500 products and this has grown to 1500 in a year. We are proud to work with family-run suppliers and we aim to sell products we love, at prices you'll love, without ever compromising on quality.
19
TEAM MEMBERS
8 weeks
RECORD BREAKING SITE LAUNCH
3.3 million
SHOPPERS SINCE LAUNCH
Lighting
SWITCHED ON
Our reputation for lighting remains true, and we’re confident to say, ‘we’ve still got it’. Our lighting team source the most magnificent creations, and work hard to make British designs like these accessible to as many people as possible.

Our clothing has moved on beautifully, with better cuts, fits and fabrics than ever before. Designed in Britain for busy women who want to look great, nod to the latest trends, and ultimately feel fantastic!
Family
GET IN TOUCH
We’re delighted that you have found us. As well as Lighting and Clothing, we have great homeware, bedding and gorgeous towels. 

We welcome you to join us on our journey to rebuild BHS. With just 19 people we’re a busy bunch, but we’re still here for a natter. Please do get in touch to share your thoughts and feedback with 
customercare@bhs.com

You can also talk to us on:
Facebook | Instagram | Twitter

Have a question about an order?
customercare@bhs.com | 0333 733 1000